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X-WR-CALNAME:Centre for Labour Relations Training & Development
X-ORIGINAL-URL:https://lrtdcentre.ca
X-WR-CALDESC:Events for Centre for Labour Relations Training & Development
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DTSTART;TZID=America/St_Johns:20241126T090000
DTEND;TZID=America/St_Johns:20241127T160000
DTSTAMP:20260907T152732
CREATED:20240620T194135Z
LAST-MODIFIED:20240620T195650Z
UID:494-1732611600-1732723200@lrtdcentre.ca
SUMMARY:Effective Grievance Handling and Arbitration Advocacy: Intensive Training for Employers and Unions
DESCRIPTION:Facilitator\n\n \nChantelle MacDonald Newhook\n\n\nIn Partnership With The Gardiner Centre At Memorial UniversityProgram DetailsEmployer and union representatives should cultivate the skills and knowledge necessary to resolve grievances early\, before expensive and unpredictable arbitration is necessary. But\, not every grievance can be settled without arbitration. When arbitration is necessary\, both employer and union representatives need to be able to effectively mount a successful grievance arbitration case or to give maximum assistance to counsel. \nOver the course of this workshop\, experienced employer and union advocates\, joined by an arbitrator on day two\, will lead participants in discussion of strategies for settling grievances before arbitration and explain how to win cases at arbitration when necessary. \nWorking through a realistic grievance with the guidance of experts\, participants will learn to: \n\nPrepare effectively for formal grievance meetings;\nDetermine which grievances should go to arbitration;\nIdentify key issues\, strengths\, and weaknesses of a grievance;\nAddress preliminary issues\, such as timeliness;\nObtain and provide appropriate disclosure;\nPrepare\, examine\, and cross-examine witnesses;\nMake persuasive opening and closing statements.\n\nCPDComing Soon
URL:https://lrtdcentre.ca/event/effective-grievance-handling-and-arbitration-advocacy-intensive-training-for-employers-and-unions/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/06/EGGHAA.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20241112T093000
DTEND;TZID=America/Toronto:20241112T163000
DTSTAMP:20260907T152732
CREATED:20240612T122600Z
LAST-MODIFIED:20240612T123455Z
UID:484-1731403800-1731429000@lrtdcentre.ca
SUMMARY:Winning Cases at WSIB and WSIAT (Virtual Event)
DESCRIPTION:Program Leader \n\n \nSean Ryan\n\n\nProgram DetailsThis full-day session will provide an overview of the WSIB appeal process form receipt of an adverse board-level decision through to a WSIAT hearing. Experienced advocates will provide practical advice on crafting an effective advocacy strategy and marshalling persuasive evidence before WSIB Appeals Resolution Officers (AROs) and the WSIAT. \nEmployer and worker advocates will learn to: \n\nAppeal a board-level decision within mandated timelines\nIdentify\, sort and prioritize issues in an appeal\nDevelop a “theory of the case”\nMeet pre-hearing disclosure obligations\nObtain relevant evidence\nAnticipate and meet the other side’s arguments\nPrepare clients for hearings\nEffectively use and challenge medical information\nMake effective opening statements and final arguments\nQuestion and cross-question witnesses\n\nCPDComing Soon
URL:https://lrtdcentre.ca/event/winning-cases-at-wsib-and-wsiat/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/06/winning-cases-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20240917T123000
DTEND;TZID=America/Toronto:20240918T163000
DTSTAMP:20260907T152732
CREATED:20240611T194124Z
LAST-MODIFIED:20240611T194325Z
UID:471-1726576200-1726677000@lrtdcentre.ca
SUMMARY:Intensive Mediation Workshop
DESCRIPTION:Two half-day virtual sessions\n12:30 p.m. – 4:00 p.m. ET each day\nIn Association With: Upon completion of this program\, participants will receive a digital credential from Toronto Metropolitan University. \nProgram Leader \n\n \nDaphne Taras\nProfessor and Director\nCentre for Labour-Management Relations\nToronto Metropolitan University \n\n\nProgram Faculty\n\n \nPaula Knopf\nArbitrator \n\n\nProgram DetailsThis intensive professional learning program is designed to develop the advanced dispute resolution skills that labour relations professionals need in order to be successful in their roles. \nParticipants will have the opportunity to observe dispute resolution techniques used by experienced professional mediators — and to use those techniques as they attempt to resolve a workplace dispute. To make the simulation as realistic as possible\, actors will play the role of the aggrieved party. \nAimed at labour relations professionals with basic to intermediate knowledge of mediation and workplace dispute resolution techniques\, this session aims not to create professional mediators but to equip participants with the knowledge and skills necessary to: \n\nDefuse tensions and manage workplace conflict\nResolve grievances without resorting to lengthy and expensive arbitration processes\nMake effective use of informal and formal mediation as a management or union representative\n\nWho is this program designed for? \n\nGraduates of the Lancaster House–Toronto Metropolitan University Labour Relations Certificate Program\nLabour relations professionals with 3 or more years of experience working full-time for an employer or a union\, including:\n\nHuman resources professionals\nLabour relations officers\nLocal union leadership\nManagers\nUnion staff\n\n\nLabour and employment lawyers in their first 5 years of practice\n\nTo ensure interactivity as well as opportunities for skill-building and personalized feedback\, spaces in this program are extremely limited. We hope you’ll join us.
URL:https://lrtdcentre.ca/event/intensive-mediation-workshop/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/02/TMU-header_img.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20240910T093000
DTEND;TZID=America/Toronto:20240911T163000
DTSTAMP:20260907T152732
CREATED:20240611T200824Z
LAST-MODIFIED:20240611T202051Z
UID:477-1725960600-1726072200@lrtdcentre.ca
SUMMARY:Mental Health in the Workplace: Meeting Legal Obligations\, Providing Effective Support (Virtual Event)
DESCRIPTION:Program Leader\n\n \nDr. Mike Condra\n\n\nProgram DetailsComing Soon
URL:https://lrtdcentre.ca/event/mental-health-in-the-workplace/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/06/MensMH-header.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20240625T120000
DTEND;TZID=America/Toronto:20240625T160000
DTSTAMP:20260907T152732
CREATED:20240405T154726Z
LAST-MODIFIED:20240405T182250Z
UID:456-1719316800-1719331200@lrtdcentre.ca
SUMMARY:From Conflict to Calm: Dealing with high-conflict behaviour in the workplace (Virtual Event)
DESCRIPTION:Program Leader \n\n \nMichael Lomax\nMediator \n\n\nProgram DetailsHigh-conflict behaviour is characterized by unmanaged emotions\, extreme reactions\, preoccupation with blaming others\, and prolonged\, unresolved conflict. Such behaviour not only seriously damages relationships in the workplace but also frequently results in complaints of bullying and harassment\, grievances and other legal headaches for both employers and unions. This in-depth training session will equip participants with the knowledge and skills necessary to prevent high-conflict behavior from disrupting both employer and union operations and giving rise to costly litigation. \nParticipants will learn:\nBrain science behind high-conflict behaviour\, including current knowledge about High-Conflict Personalities (HCPs)\nPrinciples of progressive discipline and accommodation that apply to dealing with high-conflict behaviour\nStrategies for managing your own anxiety when dealing with HCPs\nApproaches to coaching HCPs to take responsibility for resolving their own conflicts in the workplace\nPractical techniques ready to be used in the workplace\, including:\n\nConnecting skills – using empathy\, attention and respect (E.A.R.) to communicate and build effective working\nrelationships with HCPs\nAssertion skills – using brief\, informative\, friendly\, but firm (B.I.F.F.) responses to counter misinformation or\nhostility\n\n\n\nCPD\n\nThis program has been approved for Continuing Professional Development 4 hours under Category A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 4 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR Alberta for 4 Continuing Professional Development hours.\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 4 Continuing Professional Development hours.\nMembers of the Nova Scotia Barristers’ Society may count this program for 4 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may count this program for 4 Continuing Professional Development hours.\nCPD for Members of the Law Society of Ontario: 4 Substantive Hours; 0 Professionalism Hours.
URL:https://lrtdcentre.ca/event/from-conflict-to-calm-dealing-with-high-conflict-behaviour-in-the-workplace-virtual-event/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/02/conflict-calm.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20240617T120000
DTEND;TZID=America/Toronto:20240618T163000
DTSTAMP:20260907T152732
CREATED:20240311T143136Z
LAST-MODIFIED:20240612T202130Z
UID:420-1718625600-1718728200@lrtdcentre.ca
SUMMARY:Workplaces that Work: Building and maintaining productive union-management relationships (Virtual Event)
DESCRIPTION:In partnership with the University of Toronto Centre for Industrial Relations and Human Resources.\n\nProgram Leader\n\n \nBlaine Donais\nLawyer and Mediator\nWorkplace Fairness International \n\n\n \nAlex Brat\nSenior Executive Director\, Labour Relations\nUniversity of Toronto \n\n\nProgram DetailsCollective bargaining\, contract administration\, and occupational safety have always involved close contact between unions and employers\, but the areas of required interface have increased dramatically and become more complex. Protecting psychological health and safety\, preventing harassment\, promoting equity\, diversity\, and inclusion (EDI)\, and ensuring civility and respect are all tasks that require positive\, productive working relationships between unions and employers. This intensive two-day seminar will prepare management and union representatives to work together on these issues. \nThrough panel discussions and comprehensive walkthroughs with experts\, participants will learn to: \n\nAppreciate the legal and practical roles of union and employer representatives in developing and maintaining a productive working relationship;\nReduce the risk of negative conflict between workplace participants;\nPromote a healthy workplace;\nBuild the communication framework and trust necessary to deal with key areas of mutual interest to employers and unions\, including:\n\nProtecting psychological health and safety;\nPreventing harassment and violence;\nPromoting equity\, diversity\, inclusion\, and belonging;\nEnsuring civility and respect;\nRestoring workplaces that have become toxic.\n\n\n\nCPD\n\nThis program has been approved by CPHR Alberta for 8.5 Continuing Professional Development hours per session.\n \n\n\nThis program has been approved by CPHR BC & Yukon for 8.5 Continuing Professional Development hours per session.\n \n\n\nThis program has been approved for Continuing Professional Development 8.5 hours per session under Category A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n \n\n\n\n \n\nThis program has been approved by the Law Society of British Colombia for 8.5 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 8.5 Continuing Professional Development hours.\nCPD for Members of the Law Society of Ontario: 8.5 Substantive Hours; 0 Professionalism Hours\, per session.\nMembers of the Nova Scotia Barristers’ Society may count this program for 8.5 Continuing Professional Development hours\, per session.\n\n\n 
URL:https://lrtdcentre.ca/event/workplaces-that-work-building-and-maintaining-productive-union-management-relationships/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/03/workplaces-that-work-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20240514T123000
DTEND;TZID=America/Toronto:20240515T160000
DTSTAMP:20260907T152732
CREATED:20240314T194045Z
LAST-MODIFIED:20240314T195856Z
UID:441-1715689800-1715788800@lrtdcentre.ca
SUMMARY:Ensuring Effective Workplace Investigations: Intensive Skills Training for Employers and Unions (Virtual Event)
DESCRIPTION:Each day goes from 12:30 p.m. to 4:00 p.m. E.T.\nProgram Leader \n\n \nJennifer Wootton\nLawyer & Workplace Investigator \n\n\nWorkplace harassment investigations require processes that are fair and effective. Procedural errors can be costly\, resulting in irreparable harm to employees and reputational harm to employers. This session will equip human resources professionals\, managers\, and union representatives with the knowledge and skills necessary to ensure that investigations in their workplaces are thorough\, balanced\, and responsive to legal requirements. \nParticipants will learn to: \n\nEvaluate harassment complaints\nChoose appropriate\, impartial investigators\nDetermine the appropriate mandate and scope of the investigation\nMake sure investigations comply with applicable law and are procedurally fair\nAppreciate how investigators should assess credibility and evidence\nAddress issues of confidentiality and privilege\nReview investigation reports critically\n\nPlease contact customerservice@lancasterhouse.com for more details. \nCPD CPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lrtdcentre.ca/event/ensuring-effective-workplace-investigations-intensive-skills-training-for-employers-and-unions/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/03/eewi.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20240418T083000
DTEND;TZID=America/Toronto:20240418T163000
DTSTAMP:20260907T152732
CREATED:20240219T224156Z
LAST-MODIFIED:20240305T174407Z
UID:299-1713429000-1713457800@lrtdcentre.ca
SUMMARY:Intensive Mediation Workshop
DESCRIPTION:In Association With: Upon completion of this program\, participants will receive a digital credential from Toronto Metropolitan University. \nProgram Leader \n\n \nDaphne Taras\nProfessor and Director\nCentre for Labour-Management Relations\nToronto Metropolitan University \n\n\nProgram Faculty\n\n \nPaula Knopf\nArbitrator \n\n\nProgram DetailsThis intensive professional learning program is designed to develop the advanced dispute resolution skills that labour relations professionals need in order to be successful in their roles. \nParticipants will have the opportunity to observe dispute resolution techniques used by experienced professional mediators — and to use those techniques as they attempt to resolve a workplace dispute. To make the simulation as realistic as possible\, actors will play the role of the aggrieved party. \nAimed at labour relations professionals with basic to intermediate knowledge of mediation and workplace dispute resolution techniques\, this session aims not to create professional mediators but to equip participants with the knowledge and skills necessary to: \n\nDefuse tensions and manage workplace conflict\nResolve grievances without resorting to lengthy and expensive arbitration processes\nMake effective use of informal and formal mediation as a management or union representative\n\nWho is this program designed for? \n\nGraduates of the Lancaster House–Toronto Metropolitan University Labour Relations Certificate Program\nLabour relations professionals with 3 or more years of experience working full-time for an employer or a union\, including:\n\nHuman resources professionals\nLabour relations officers\nLocal union leadership\nManagers\nUnion staff\n\n\nLabour and employment lawyers in their first 5 years of practice\n\nTo ensure interactivity as well as opportunities for skill-building and personalized feedback\, spaces in this program are extremely limited. We hope you’ll join us. \nAccreditationCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lrtdcentre.ca/event/intensive-mediation-workshop-2024/
LOCATION:TRSM Building\, 55 Dundas Street W\, Toronto\, ON\, M5G 2C3\, Canada
CATEGORIES:Professional Learning Program
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/02/TMU-header_img.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Toronto:20240326T120000
DTEND;TZID=America/Toronto:20240326T160000
DTSTAMP:20260907T152732
CREATED:20240219T215324Z
LAST-MODIFIED:20240311T175701Z
UID:285-1711454400-1711468800@lrtdcentre.ca
SUMMARY:From Conflict to Calm: Dealing with high-conflict behaviour in the workplace (Virtual Event)
DESCRIPTION:Program Leader Michael LomaxMediator \nProgram DetailsHigh-conflict behaviour is characterized by unmanaged emotions\, extreme reactions\, preoccupation with blaming others\, and prolonged\, unresolved conflict. Such behaviour not only seriously damages relationships in the workplace but also frequently results in complaints of bullying and harassment\, grievances and other legal headaches for both employers and unions. This in-depth training session will equip participants with the knowledge and skills necessary to prevent high-conflict behavior from disrupting both employer and union operations and giving rise to costly litigation. \nParticipants will learn:\nBrain science behind high-conflict behaviour\, including current knowledge about High-Conflict Personalities (HCPs)\nPrinciples of progressive discipline and accommodation that apply to dealing with high-conflict behaviour\nStrategies for managing your own anxiety when dealing with HCPs\nApproaches to coaching HCPs to take responsibility for resolving their own conflicts in the workplace\nPractical techniques ready to be used in the workplace\, including:\n\nConnecting skills – using empathy\, attention and respect (E.A.R.) to communicate and build effective working\nrelationships with HCPs\nAssertion skills – using brief\, informative\, friendly\, but firm (B.I.F.F.) responses to counter misinformation or\nhostility\n\n\n\nCPDThis program has been approved for Continuing Professional Development 4 hours under Category A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). \nThis program has been approved by CPHR BC & Yukon for 4 Continuing Professional Development hours. \nThis program has been approved by CPHR Alberta for 4 Continuing Professional Development hours. \n\nThis program has been approved by the Law Society of British Columbia for 4 Continuing Professional Development hours.\nMembers of the Nova Scotia Barristers’ Society may count this program for 4 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may count this program for 4 Continuing Professional Development hours.\nCPD for Members of the Law Society of Ontario: 4 Substantive Hours; 0 Professionalism Hours.
URL:https://lrtdcentre.ca/event/from-conflict-to-calm-dealing-with-high-conflict-behaviour-in-the-workplace/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lrtdcentre.ca/wp-content/uploads/2024/02/conflict-calm.jpg
END:VEVENT
END:VCALENDAR